Avast not propely working.

Avast Free Antivirus / Premium Security
1

Hi, this is my first post here. I’d like to ask what can i do if i installed Avast incorrectly (i didnt install it in any folder), my disc D is not working since of Avast taking the rights of using it and protecting it. I cant launch it either; nothing happens. What can i do? Sorry if my grammar is incorrect, thanks for reading :slight_smile:

2
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

-Free
-latest
-x64, windows 8.1
-Kasperky Antivirus and CCleaner
-same as before

4

First, be sure to get rid of all remnants of your prior installed AV(s)…!!
→ https://support.avast.com/article/11/

Then:

  1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
5

How to Successfully Install Avast: http://goo.gl/VLXde

6

Thanks for the help! :slight_smile:

7

You’re welcome.