Avast NOT starting!

Avast Free Antivirus / Premium Security
1

Since yesturday (I believe) my Avast Internet Security (which I just subscribed to on 3/11/12) is & will NOT turn on. In my System Tray, I get the message: “avast! Antivirus: WARNING, your system is UNSECURED.” When I click the avast icon to open it & click “FIX NOW”, UAC comes up, I put in my password, UAC comes up again…Password & AGAIN UAC comes up. What is going on & why will avast not turn on?!?

I even went into Action Center to click “Turn on now”, I then clicked “Yes, I trust…” & then I get the error “File System Shield provider not found”???

2

What OS ?
Which Avast! version 6, 7.0.xxxx ?
Other security programs install ?
Did you do a Windows restore recently ?

Try to repair Avast!; Programs > Programs and Features > Avast! > Remove/change. It will open a window with the option to repair Avast!. Reboot after repair.

3

OS: 7 Pro 64Bit SP1
Avast Internet Security: v7.0.1426
Avast is the only security program on machine (w/Windows own built-in Defender & Firewall)
No, I have not done a Restore reciently.

I’ll try doing a repair through Control Panel\Programs\Programs & Features.

4

Tried to do the repair through Control Panel\Programs\Programs & Features & absolutly NOTHING. UAC comes up, I input password, make my choice (Repair) then I get a grey-boxed graphic stating: “Installation progress” (pic below) & computer just hangs!

5

hmm maybe a stupid qn, but did u allow all UAC popups?

if repairing still does not work, i suggest

  1. Download a fresh Avast! 7 package from http://www.avast.com/free-antivirus-download (to reduce chance of corrupted install)
  2. uninstalling Avast! the normal way with windows
  3. run Avast! uninstall utility http://www.avast.com/uninstall-utility (please do it in SAFE MODE! )
  4. run the uninstall utility (2 TIMES) total, one for Avast! 7
  5. reboot and go into safe mode once more, second time for Avast! 6 (if u have updated to Avast! 7 from Avast! 6)
  6. reboot again, this time to normal windows mode
  7. install the fresh package
  8. please report ur findings here =)
6

Thank you very much AntiVirusASeT, uninstall & reinstall instructions worked just fine & all is well; now my ship be secure. ;D