Avast notifications won't stop!!!

Hi,

I have Avast installed on my computer and have had no virus issues (that I am aware of) since installing it. However, I am experiencing an issue that I need help with.

Today I apparently had a malicious email in my inbox. When I attempted to delete it, a “Trojan Horse Blocked” notification popped up in the lower right hand corner of my monitor saying that Avast had blocked a threat and that no further action was required. However, that was about two hours ago and the notifications haven’t stopped! Recently, the “Object” line on the notifications have listed “C:\ProgramData\Symantec\SRTSP\Wuarantine\APQC22A.tmp” or something similar, as opposed to listing the subject of the malicious email, as it was doing when I first attempted to delete the email.

Is this a common occurence? Please help. Thanks.

Hi first thing to do is uninstall Norton.

First uninstall from control panel
Once you have done that then download and run the Norton removal tool from this page https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

After the reboot let me know if you are still getting the alerts