Hi there,
I’m having a problem with the On-Access Scanner, version 4.7-844. It used to work perfectly, but is giving me error messages since a couple of hours. Every time I try to start one of the installed providers, it says “The requested resident task was not found.” I didn’t change anything and did definitely not remove any resident tasks…
Any idea what this error message exactly means and how I could get my On-Access Scanner back?
Thanx - Floppy
Which is your Windows? 98, Me, XP?
Do you use any other antivirus in your computer?
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.
If this does not help, can you uninstall / boot / install / boot again?
Okay, it’s working again! A new installation of avast solved the problem, just repairing wasn’t sufficient. If others encounter the same problem, I’m using XP and the only other security related software installed is the free ZoneAlarm version.