Greetings. My new Avast One subscription is not being recognized by the application (it displays it as a trial due to expire in a month) on my Windows 10 computer.
My Avast One subscription is recognized on the application on my Windows 11 laptop.
Both systems are logged into the same account and should be drawing the same information from Avast’s account servers.
I have uninstalled and reinstalled Avast One on the Windows 10 system twice with the same result: subscription information on the application doesn’t match what it shows when I log into my account through a browser. My account doesn’t even recognize that Avast One is installed on this system; the account only recognizes the Windows 11 laptop as having the application installed on it.
Is this some kind of update latency? Is there anything I can do to resolve this myself?