Avast Passwords - all seems lost

Avast Free Antivirus / Premium Security
1

So I signed up for the Password manager and after loading in my master password, all of my browser login and password information is gone and the manager in the Avast client is just spinning away. It won’t load anything and I now I’ve lost all my online password info. Any help here? This is ridiculous…

2
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

Already done a reboot ?

4

I’m running Avast IS and have been for a few years now. I don’t believe this PC has had anything but Avast installed. No other security software is running outside of my VPN, which I’ve switched on and off to see if I could get something to populate. I’m running Win 8 Pro 64 bit.

5

Yes, several times. It prompts me for my main password and then just spins away…

6

Ok…good news. It finally populated and so far everything seems to be in order. Appreciate the replies nonetheless. Thanks.

7

Any idea on what solved it ?

8

You’re welcome.

9

It is a know bug - slow interface, passwords are showing up after 5-10 min of waiting if you have more of them, yet auto-fill via browser plugin works fine. As far as I know it should be fixed with next avast update.