Avast Passwords didn't start properly

Avast Passwords Avast Passwords for Mac
1

Hi Tomas,

Hoping you can help me. I just upgraded to 1.5.4 and now I get the message that Avast passwords didn’t start properly.

I’m on El Capitan 10.11.6

How do you recommend I get this started again? Is there a way to downgrade back to the previous version?

Please advise.

thanks,
Michael.

2

Hello Michael,

Try running the following command from your terminal:

rm -rf ~/Library/Group\ Containers/6H4HRTU5E3.com.avast.passwords/Services

It should remove some legacy metadata and will not affect the records you have saved in your vault.

Let me know if this resolves your issue,

Regards,

Felix

3

Thanks Felix. Unfortunately, that did NOT work. Same error. I see the Services folder was recreated, but didn’t change the outcome.

Please advise next steps.

thanks,
M

4

Please advise.

5

Can someone, anyone, please reply?