I’m using Windows Vista and Google Chrome. I’m not exactly sure how to use Avast Passwords, but it doesn’t seem to be working. I’ve downloaded the extension, but there’s always a black key, never an orange one. I click it, it says ‘The extension is not activated. Please activate it first’. It still says this when I am filling out a login form on every website. I’ve filled it in myself, and a popup asks me if I want to save the password to Avast Passwords, I click Yes. I manage my stored passwords but only the one’s I’ve stored myself using the Avast application itself are stored there. Pressing ‘Yes’ after logging in doesn’t store a password. I have to do it manually. I’ve never seen that key go from black to orange. I try to go back to the log in screen and nothing is auto-filled. I have to always log in manually, as if Avast Passwords didn’t even exist.
Second problem is, one of my real time shields won’t turn on. It says ‘YOU ARE AT RISK. Some of your real time shields are turned off’. It gives me an option to turn them on but does nothing. ‘Resolve All’ does nothing. Enable all Shields does nothing. I’ve had this problem before when I used to use Avast. Is it because I’m using Vista? Don’t ask me to reinstall because i’ve done it many times before to no avail. I’ve tried many other solutions but nothing works.
A little help would be appreciated.