avast! Permission Usage

Hi all,

for those that have concerns about permission usage of avast! Mobile Security and avast! Anti-Theft, we’ve now prepared a knowledge base article describing what we use the permissions for. I hope this helps all customers. If you have any questions feel free to post them here.

https://www.avast.com/faq.php?article=AVKB66#idt_320

best regards
Reinhard

Holzner, do you think on translating this content to another languages?

This would be a very good idea…!!
How about German…?? :wink:

Hi all!
I’ll be working on the german translation. Will be available this week.

Werner

Great…!! :slight_smile: Thanks Werner…!!

Asyn

PS: Translation of the AMS documentation (the pdf) would also be nice. :wink:

Hi i just bought a xperia ray phone which has android 4.0 (ICS). but when i try to activate gps it ask to have rooted device :(. My phone is not rooted due to warranty issues. Is there anyway to activate gps without rooting my phone.

macAFee mobile security has this feature to get gps information from non-rooted phone.

Is this possible??

Hi,

you need root only to remote enable the GPS if it is disabled. If you have GPS enabled by default, you don’t need root to receive coordinates from it using Anti-Theft.

Filip

But some time phone can lost while GPS is inactive. Therefore my opinion is to have this remotely too. By the way to activate GPS from the remote location why it need super user permission. I don’t know,but i think its good when avast launching the internet controls, give a update to the client too.(by fixing the root permission on GPS activation)

I like to add another point. without root permission firewall also not working. hope these feedback consider when it comes to next release…

Thank you…

Hi,

if it would be possible without root, it would have been done like that already. We tried to do it, but didn’t come up with a solution. If you know an app that can provide firewall without root or activate GPS on all devices without root, give us a heads up and we will take a look at it.

Filip

Hi,
Bought me recently an Archos A70H2, Google play tells me my tablet is not compatible. Will Avast! mobile security will be available for this device recently or do I have to install an other product? :cry:

Rik

This is my first post on this forum, ans clearly not posted at the right place, how do I move?

sorry and thanks
Rik

Hi,

can’t move it, sorry, but can give you a reply - if Google Play doesn’t let you install the app (don’t know why), you can try it from different stores - for example Opera Apps.

Filip

Can you try again? Redirects me to support3 as well, but the page loads fine.

Filip

I understand what you say regarding the necessity of permissions. But it’s still troubling to know that if you (Avast) wanted to you could read every text message I’ve ever sent (and by the terms of the installation agreement I would have no legal privacy protection since I gave you “permission” do to so). As I said, I understand your reasoning for why this permission may be necessary, but it’s awefully ironic that installing security/privacy protection software like Avast requires one to compromise the very privacy they are trying to protect!

Hi,

that is how Android is designed, unfortunately :frowning: We can’t do anything about that.

Filip

Hi everyone, i really need your help. How to unlock my phone back after it has been locked using mobile security eventhough i have unlocked it before i removed the mobile in my avast device. Now my BIG problem i cannot access my Hand oribaskphone and no device setting in avast that i can change the seeting back because i have remove the device. Why suddenly it locked me again after i have removed the setting?

Well, everything depends on what avast! do with the content of your messages which is nothing. You can trust your security vendor or you can’t install a security program. Like Filip said, the Android architecture requires that.

Note: The link is dead. Can someone fix it please or provide a new link. Thanks.

Hi,

it’s working for me (maybe some temporary down time). Can you try again? Thanks.

Filip

Hi Filip,

it’s still dead. I also tried it with “support3.avast.com”.
Btw, I can’t reach the link for several weeks now. Any idea…!??

Thanks Asyn