Avast pop-up for URL:Mal infection of the svchost.exe process

system · 2015-04-07T15:15:27.000Z

I’ve been getting the Avast pop-up lately telling me of URL:Mal infection of the “svchost.exe” process. It shows a URL I’ve never visited and rarely the same one. I’ve run a Threat Scan with Malwarebytes twice and it’s found nothing both times.

essexboy · 2015-04-07T15:16:46.000Z

What site is it ?

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Select additions at the bottom
[*]Press Scan button.

https://dl.dropboxusercontent.com/u/73555776/frst.JPG

[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please attach both logs generated.

system · 2015-04-07T15:43:35.000Z

Usually at blackled.info or blackfight.info. Here are the log files you requested:

essexboy · 2015-04-07T16:24:42.000Z

This should stop it

THEN

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION BHO: ExplorerWnd Helper -> {10921475-03CE-4E04-90CE-E2E7EF20C814} -> C:\Program Files (x86)\IObit\IObit Uninstaller\UninstallExplorer64.dll No File BHO-x32: No Name -> {9D974C8C-6D92-44FB-BEAF-B45A1C0CF17F} -> No File Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File Handler: livecall - No CLSID Value Handler: msnim - No CLSID Value 2015-04-07 10:52 - 2014-09-01 00:18 - 00002818 _____ () C:\Windows\System32\Tasks\{915ED9CB-7196-4396-8194-34519CCCA219} 2015-04-07 10:52 - 2014-09-01 00:18 - 00000432 _____ () C:\Windows\Tasks\{915ED9CB-7196-4396-8194-34519CCCA219}.job 2015-01-01 01:45 - 2015-01-01 01:45 - 0000064 _____ () C:\Users\Robert\AppData\Local\0bf183407680dbfd8267792e5a3a7ddb Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

system · 2015-04-07T17:25:26.000Z

Looks like it worked! The pop-up hasn’t reappeared for 20 minutes or so after the re-boot. Thanks!

essexboy · 2015-04-07T17:39:26.000Z

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe

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