@bikemanAMD,

So, let’s see what you HAD.

You had “some” problem. Someone said, with no actual test or check, that it “could” be a virus (or a monster, or dark magic :o :stuck_out_tongue: ).

You got back to “zero”, so “any” problem was erased, whether it was a virus, or maybe just a simple bad setting in Windows Control Panel, or even a hardware problem (or nothing).

Since “all” problems seem to went away, and no even one person actually KNOWS what happened (not even tested/checked it), “let’s assume”, with no actual knowledge nor clue, that something that we don’t understand (like dark magic, or some virus) is the only cause of the problem your family thinks you had.

Let’s go further. If there is a possibility that something like dark magic, a monster or a virus was the problem, we shouldn’t think that the original suggestion might be not related at all. We should even think that the real problem is that virus. Instead, let’s assume all that is correct, and without any clue or real test we for certain and without any doubts should find that “Avast” is the real problem, not the virus!

Of course, these words may not be directed to you in particular :). I am just using the “logic” that I would use in your position so to explain the issue to your family.