Avast Premier in CPU Resource For Idle Process

Avast Free Antivirus / Premium Security
21

Hello Petr_Matrix,
Sorry I just had avenge, t premier
I send files avast dump…
I did not think it could send the file in this forum , because size 503MB too large.
If i can i get a e-mail address petr _ the matrix ?It later i send by e-mail.

Please help give a solution this problem.
Thankyou Petr_Matrix.

Regard,
Dominic

22

Hi,
create an unique filename, upload it on ftp://ftp.avast.com/incoming/ and send me the file name please.

Thanks,
pm

23

I think that again the problem is from “Cleanup”. Disable “Cleanup” and see if the problem solved…

24

Hello Petr_Matrix,
How create file using ftp avast ?There must be username and password?

Hello Angel,
Thankyou for his advice,But suggestion that can’t solve this problem.

Regard,
Dominic

25

Just open ftp://ftp.avast.com/ in your file explorer and copy the dump to the incoming folder.

26

Hello Petr_Matrix,
Sorry i have changed , how to admit files and copy into ftp://ftp.avast.com/?
Whether to use filezilla to transfer such file?If using filezilla please give username and password.
Please assistance so i can solve this problem quickly
Regard,
Dominic

27

No username and password needed.

28

Hello Asyn,
Tankyou asyn, I was the process of file transfer.

Regard,
Dominic

29

You’re welcome.

30

Hello Petr_Matrix,
I tranfer file avast dump was a failure.
Is there any other way to give file avast dump?

Regard,
Dominic

31

Follow instructions: https://www.avast.com/faq.php?article=AVKB160

32

Hello Petr_Matrix,
I have sent file dump avast premier into folder incoming.
Please assistance Petr_Matrix.

Regard,
Dominic

33

It would help to tell Petr the name of the uploaded file. :wink:

34

Hello Asyn,
Thank’s Asyn.

35

You’re welcome. Cheers.

36

Asyn,
I have tried avast premier new august versions: 12.3.2280 but resource is still big.
Why can happen resource large?

37

Could you please create one more dump (must be created while eating cpu), previous dump didn’t show any useful information. It can be from this new version.

Thanks,
pm

38

Hello Petr_Matrix,
I have sent repeated file dump in the resource large.

Regard,
Dominic

39

Hi,
can you disable self-defense, close AvastUI, find in avast5.ini section [GrimeFighter] and set ScanFrequency=999 ?

It should probably help after computer restart.

Thanks,
pm

40

Hi there, I also have the Same Problem with avast premier latest version… Please kindly advice me how i fix this Issue… CPU usage is 30% and above of avast service. Please Help