Avast premier notifications issue - not pop up, but icon/text in interface

Avast Free Antivirus / Premium Security
1

Greetings,

  • Avast Premier
  • Win 10 64 bit desktop

Remedies I have already tried:

Repair, clean install, reboot (several). None have helped.

The last few months I seem to be experiencing an issue with the notifications (next to the menu drop down). I have game mode on always so there is always one notification (#1 in blue circle), and that’s not an issue. The issue is when there is another notification and I wish to see what it is, I used to be able to simply open the interface, click on the text “notifications” next to the menu drop down and it would show me the events that occurred, but that no longer works at all. The notifications text with blue numbered circle is not interactive anymore. I move my mouse over it, around it etc and you can’t click it. I used to be able to access the notifications that way.

I even checked the firewall logs and it shows nothing - perhaps that’s not the same thing, and maybe I am missing something very obvious but it’s becoming frustrating. Can anyone point me to what I am doing wrong, or perhaps what the issue may be?

2
  • Which version of Premier…?
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

-Version:18.5.2342

  • malwarebytes free - but it is only active/running when I load it.
  • I had used bit defender years ago, but not on this machine. Only Avast
4
  1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.

PS: Regarding Avast & Malwarebytes, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/

5
  1. I have avast antivirus installed (screenshot attached) - according to the interface (eg: updater - I have the current version)
  2. I already have the uninstall untility as I have uninstalled and reinstalled already.

4.I have reboot after each uninstall and reinstall (as mentioned)

Exclusions for avast were made long ago. But I uninstalled malwarebytes anyhow.

6

You could try the latest beta: https://forum.avast.com/index.php?board=15

7

That’s ok, rather not play around with betas anymore. Everything works great and runs smoothly, except for the issue I mentioned I have no complaints about the product and services I have installed with it. I was simply hoping there was a setting I was missing, or even perhaps an alternative way to see what the notifications were since they happen so rarely.

Thanks anyway, but its near 0030 and I have work at 0400, not going sit up trying to solve this tonight.

Cheers.

8

OK, you’re welcome. Good night.