Avast Premier wont update properly.

Hi Guys,
Bought licence files for my computers (6) and all has been fine doing 5 of them (3 desktops & 2 laptops) the 3rd laptop for some reason has not repsonded to updating insomuch that it is not showing all the facilities it offers *software updates.

When viewing the interface in any of the other 5 pc’s when looking at Tools, there are 9 options available, but on the problematic machine there is only 6. The subscriptions/product versions/dates are all the same for all machines but the one machine does not offer all the extras that premier is supposed to give.

The programme was updated prior to using the keyfile which then updated again, I have tried rebooting the machine several times to see if this refreshes things but to no avail.

Has anyone any idea why this machine is not showing a completely upgraded version when all 5 others went through without any issues?

Well the first thing that comes to mind is I would try going to Control Panel/ Programs/Features(Add Remove Programs) and choose Avast to Uninstall/Change and make sure all boxes ‘are’ ticked (chosen) under tools.
If not select all and proceed. If they are all already checked then I would try a ‘Repair’ under the scrolled option instead of Change.
Not sure if that will help. :slight_smile: