Started Full Scan last evening at 10pm.
I got up at 6am and saw the scan was 30% complete.
3-1/2 hours later, the scan remains at 30%
It seems that the scan is stuck. Does anyone have any thoughts on how to proceed
Hi,
Could you please provide us with a support file log and paste the file id here.
Also, make sure “Generate report file” is enabled
Menu>Settings (cog wheel)>Protection>Virus scans > “Generate report file” (at the bottom)
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file