Hi Essexboy,
I’m using Windows 7. Wish you can help remove what I’m unable to do successfully. I’ve attempted to read posts about the subject. I find there are multiple ways to approach the problem.
Do I post the OTL log here?
Greetings all.
Hi NightAngel yes attach the logs in this thread. What problems are you having ?
Essexboy,
It doesn’t allow any updates. If I attempt maintenance on Avast, MBAM, W7, etc. this is stopped before shutdown. There was detection by Avast bootscan for Win32 and those files were deleted, potentially wrongly?
The current mal scan is showing no infected items. Please advise.
Hmm at this stage I cannot see what is blocking both
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL
[2012/08/15 20:06:36 | 000,000,000 | ---D | M] (Yontoo) -- C:\Users\Kunkie\AppData\Roaming\Mozilla\Firefox\Profiles\9bnhjv2m.default\extensions\plugin@yontoo.com
[2012/09/17 19:33:08 | 000,119,057 | ---- | M] () (No name found) -- C:\Users\Kunkie\AppData\Roaming\Mozilla\Firefox\Profiles\9bnhjv2m.default\extensions\searchy@searchy.xpi
O2 - BHO: (Yontoo) - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll (Yontoo LLC)
O4 - HKU\S-1-5-21-1600165203-141923496-2859451545-1000..\Run: [SpyEmergency] C:\Program Files\NETGATE\Spy Emergency\SpyEmergency.exe File not found
:Files
C:\Program Files (x86)\Yontoo
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Essexboy,
This helps tremendously. Auto updates to Avast 8 and MBAM. I noticed a Win 7 prompt to update.
Possibly any orphans? What do I do?
You Rule!
Lets see if there are any left
Update MBAM and run a quick scan
Then post the resultant log with an update on any outstanding problems
Essexboy,
Attached is a log from MBAM. I don’t know- the login screen to Windows is bizarre. When my login info is entered, I notice there is a flash screen then it does return to what appears to be a normal login. Possibly similar to a shell/adware generated automatically by something or another. It is bizarre. This is a mystery.
Lets have a look see
Please RIGHT-CLICK HERE and Save As (in IE it’s “Save Target As”, in FF it’s “Save Link As”) to download Silent Runners.
[*]Save it to the desktop.
[*]Run Silent Runner’s by doubleclicking the “Silent Runners” icon on your desktop.
[*]You will receive a prompt:
Do you want to skip supplementary searches?
click NO
[*]If you receive an error just click OK and double-click it to run it again - sometimes it won’t run as it’s supposed to the first time but will in subsequent runs.
[*]You will see a text file appear on the desktop - it’s not done, let it run (it won’t appear to be doing anything!)
[*]Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.
NOTE If you receive any warning message about scripts, please choose to allow the script to run.
Essexboy,
Have a question- the saved file was a vbs.txt file on my desktop. This file appears to be a script but I can’t run. I anticipated an executable. Did I miss a step somewhere?
No could you delete the .txt part. Once that is done it will run
Essexboy,
OK, I didn’t see the ‘all done’ message but the log may be ready to go. Please have a look at this.
OK that could be RPMKickstart.exe which is a part of your motherboard chipset
How is it now ?
Essexboy,
yes, a safe file. My computer is performing normally.
A happy Avast fan. Cheers!
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall
(Notice the space between the “x” and “/”)
then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
Clear Restore Points
Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
https://dl.dropbox.com/u/73555776/disc%20clean.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe 