Hi Essexboy,
First apologies for trying to start this in the wrong forum. tryed to remove MBR:\.\PHYSICALDRIVE0 Win32:MBRoot-j (Trj) which shows up in both my OS systems (Vista Bs/ XP prof) using Av/Pro and MBAM the end result is when Apply “move to chest” is tryed you get the answer “The Request Is Not Supported (50)” Shall i post the OTL in here?
Yes please also could you run this as well
[*] Download RogueKiller and save it on your desktop.
NOTE: If using IE8 or better Smartscreen Filter will need to be disabled
[*]Quit all programs
[*] Start RogueKiller.exe.
[*] Wait until Prescan has finished …
[*] Click on Scan
https://dl.dropbox.com/u/73555776/RKScan.GIF
[]Wait for the end of the scan.
[] The report has been created on the desktop.
Hi Essexboy, First apologies for trying to start this in the wrong forum.virus and worms section is the correct section for virus problems, so you are at the right place. :)
Hi Essexboy,
OTL log is masive are you sure you want it on here?
Will it attach
Yep they wil
Download the latest version of TDSSKiller from here and save it to your Desktop.
[*]Doubleclick on TDSSKiller.exe to run the application
https://dl.dropbox.com/u/73555776/tdss%20start.JPG
[*]Then click on Change parameters.
https://dl.dropbox.com/u/73555776/tdss%20Change%20param.JPG
[*]Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
[*]Click the Start Scan button.
[*]If a suspicious object is detected, the default action will be Skip, click on Continue.
https://dl.dropbox.com/u/73555776/tdss%20threat.JPG
[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
[*]Get the report by selecting Reports
https://dl.dropbox.com/u/73555776/tdss%20report.JPG
[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
Please copy and paste its contents on your next reply.
do.ing the scan, 1 item which has cure there, three medium risk which have choice of skip/Quarantine/Delete ?f fair enough you said don’t use delete but should i put them in Q?
No just do the cure one leave the remainder, I will check them out when I see the log
Hi Essexboy,
Got a slight prob with TDSS, lets me h/light the log but wont let me copy or save no response other than highlighting only three threats left it tells me
There will be a log at C:\TDSSKiller date time it will be the larger log that I am after
Essexboy,
Magic !! you certainly know your stuff Cheers
How is the computer running now ?
Hi Essexboy,
Vista working aok thanks to you. XP side slight problem but i don’t think it’s down to a virus. now i have to decide wether to stay with v7 or upgrade to v8 bit wary of the end result frozen etc again
If you upgrade to V8 I would recommend a clean install as opposed to updating via the GUI
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
Clear Restore Points
Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
https://dl.dropbox.com/u/73555776/disc%20clean.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe 