avast pro block email

hello

avast pro block email-server (cpanelXX.XXXXXXX.COM)SMTP PLEASE HELP

Without knowing any details we can’t help.

What OS/SP ?
What exact version of avast ?
Any other security software installed ? (or was there)
What email client ?
What is the email server ?

OS-Win 8.1 pro/win10pro

avast pro version-11.1.2241

Only avast pro

Mozilla Thunderbird-Postbox

DISABLE (Mail Shield) email works great

Is the avast certificate imported in Thunderbird ?
If not do so and see if the problem is solved.

If that doesn’t solve things, perform a clean installation of this version:
https://forum.avast.com/index.php?topic=179656.0