system
1
Running Win 7 Pro with Avast Pro.
Finding that some video chat sites that use Flash disconnect frequently or the video freezes.
Investigation:
- Tried other PCs on network without Avast: no problem with flash video chat sites
- Uninstalled and reinstalled the network card via Windows Device Manager: no change
- Reinstalled network card drivers: no change
- Disabled shields in Avast: no change
- Uninstalled Avast completely: problem with Flash video chat sites resolved
No warnings from Avast regarding these sites.
J
system
2
So, I guess I am just out of luck?
Should I report this problem elsewhere?
I am midway through my paid subscription and I am forced to uninstall for things to work, but no support is offered here apparently.
Did you try to disable Avast Online Security add-on in the browser ?
system
4
So Avast Tech Support advised me to completely uninstall and reinstall the software.
So far it seems to be working well and the problem that was reported above is resolved.
Thanks.