Avast Pro Skin error

Avast Free Antivirus / Premium Security
1

hey,
If i try to open avast ( the scan ) it says:
onbekende fout. ( dutch )
unknown error. ( english i ques :stuck_out_tongue: )
then under that there is
skin is not correct loaded.
i already tried to use the faq but i have Windows Vista Quad Core
and in that faq there was nothing for vista so i tried them all but it didnt work.
anyways, if i clik OK then i got options: ( in skins )
szc-kde
silver panel
avist by szc ( that 1 i downloaded to see if that works…)

they all dont work :cry:
and i am afraid my computer isnt protected and a few hours ago i cleaned up with another program ( no advertise :slight_smile: ) i founded 8 trojans
so pls help quikly

-Robin

2

Please, which is your “another program”? It could be the cause of the troubles.

3

Iobit security 360 ( not pro )
i already had it and at that moment my avast was working fine
till today…
but i dont know if my avast still protects my computer because i founded 8 trojans and normally my avast blocks it then… ???

4

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
If this does not help, can you uninstall / boot / install / boot again?

5

the repair didnt work :-
but i re installed and now it is working fine again thanks :slight_smile:

6

You’re welcome. Feel free to come back any time you need help or just to change experiences 8)

7

well i got a question…
sometimes if my avast founds a virus and i want to delete/put in safe it just give something i forget what it says
anyway then i can’t delete it maybe it is already then but i still got that message with malware founded

8

Are you getting the same virus warning over and over again?
Better is to be more clear and explicit… I’m not following you.

9

same as you say over and over the same till i do no action… but i never hear of it then again but i want to be sure it is really gone then ???

10

If a virus is replicant (coming and coming again), you could follow the general cleaning procedure:

  1. Clean your temporary files. You can use CleanUp or CCleaner for that.

  2. Schedule a boot time scanning with avast. Start avast! > Right click the skin > Schedule a boot-time scanning. Select for scanning archives. Boot. Other option is scanning in SafeMode (repeatedly press F8 while booting).
    If avast does not detect it, you can try DrWeb CureIT! instead.

  3. It will be good if you download, install, update and run MBAM (or SUPERantispyware or even SpywareTerminator).
    If any infection is detected, better and safer is send the file to Quarantine than to simple delete them.
    About legit antispyware applications or the bad ones see here.

  4. If you still detecting any strange behavior or even you’re sure you’re not clean, maybe it will be good to test your machine with anti-rootkit applications. I suggest Trend Micro RootkitBuster.

  5. Also, if you still detecting strange behaviors or you want to be sure you’re clean, maybe making a HijackThis log to post here or this analysis site. Or even submit the RunScanner log to to on-line analysis.

  6. Browser hijacking and problems with antivirus update could be managed in some scenarios by cleaning the hosts file (at C:\windows\system32\drivers\etc folder). The file does not have an extention, it’s simply hosts.
    The default file consists of a number of example lines preceded with # The only required line is
    127.0.0.1 localhost
    You can get a good replacement with HostsMan that keep it clean (avoid infections) and updated: http://www.abelhadigital.com

  7. After you’re clean, disable System Restore on Windows ME, XP or Vista. System Restore is not available in Windows 9x and 2k. After disabling you can enable it again.

  8. Use the immunization of SpywareBlaster.

  9. Finally, when you’re clean, check for insecure applications with Secunia Software Inspector to update insecure applications and avoid reinfection.

11

wow you’re good i wil copy that text and set it in a document
and many thanks
that was all i needed to know :slight_smile:

Robin