Avast Pro Unsecured "Fix Now"

[system]

This is the second time in a couple of months that I have been unable to “Fix” Avast pro. Running win7, no other antivirus programs other than Malwarebytes. I do my “maintenance” work: CC cleaner, wise disk cleaner and wise registry cleaner and Glary utilities, and it seems after those run I get the error message. I had to uninstall and reinstall the last time (following the directions in Safe Mode) and it worked for awhile. Now it’s up to it’s old tricks again…Help!

[pondus.mailbox]

did you reboot after FIX now…

if no good, then it is back to the old uninstall/reinstall from safe mode trick

[system]

No, I will try the reboot and I guess will have to uninstall and reinstall. Thanks

[system]

@lunara post:1

…I do my “maintenance” work: CC cleaner, wise disk cleaner and wise registry cleaner and Glary utilities, and it seems after those run I get the error message…

You are answering your own question yourself. One of those apps is removing a vital Avast! file. Which ? I do not know. Usually a registry cleaner will do that.

[mainhale35]

hi lunara,

@lunara post:1

…I do my “maintenance” work: CC cleaner, wise disk cleaner and wise registry cleaner and Glary utilities, and it seems after those run I get the error message. I had to uninstall and reinstall the last time (following the directions in Safe Mode) and it worked for awhile. Now it’s up to it’s old tricks again…Help!

Why are you running a registry cleaner? Experience here and elsewhere will show that these sort of programs cause more problems than they solve; as in making more problems than already exists. Evidently one or the other is affecting Avast! program driver files, so the error.

Tip: Instead of using registry cleaners, do this: Start>Run>sfc /scannow and check to make sure all system files are intact and in their original forms. It is likely that some of these necessary and needed files are missing/corrupt also due to the use of the above programs.

Suggest removing them (reg cleaner and Glary Utilities) from your system!

Next steps:

[ol]- Perform a repair of Avast!

• If that fails, then do a full clean install of Avast Pro. Save your license key somewhere where you can find it later.
• Download the following programs/tools: http://www.avast.com/en-us/download-software & http://www.avast.com/uninstall-utility If needed, this also: http://singularlabs.com/uninstallers/security-software/
• Disconnect from the internet and proceed with uninstall from Add/Remove or Programs and Features, whichever applies. Then run aswclear from Safe Mode only. Remove all prior versions of Avast! Reboot and reinstall Avast![/ol]