system
4
Thank you both for your help. I realized that I only had part of my key inserted, so I fixed that. I downloaded the newest version of Avast! Pro and all is working, BUT I found that the problem I am having is that if I have SpySweeper running, I can’t start up the part of Avast! where you run a task to do a scan. In fact, if I right-click on the Avast! icon in the systray (the blue ball with the “a” in it), and select “start avast! Anti-virus,” nothing happens at all. If I go to the Start menu and start up Avast!, I get the above mentioned error message about “C:\Program Files\Alwil Software\Avast4\ashSimpl.exe” not being found. I have sent a help ticket to Webroot (SpySweeper) to see what they can suggest. I feel it is probably more their problem of SpySweeper blocking Avast!, than Avast’s problem. Can anyone from Avast! comment on this? Thank you.