Sorry but I think I had posted this on the wrong forum, hopefully this is the right one!!!
Where to start…
I believe that I saw a post similar to my problrm but there was no response so hopefully someone can help me!!! ???
I have used Avast 4.7 home edition for a few years. I have been experencing problems with my computer, slowness etc but some of that could be the age of my comp which is almost 5 years old and may need more ram. Anyway, Lately I had Avast detect some type of win 32 worm I believe. Sorry, I didn’t write it down or copy it, just going from memory. I ran a whole system scan and it came up with one or two infected files which I promptly deleted. However, I still have Avast detecting infected files. I have only moved them to the chest and didn’t delete them yet. Should I be using your worm removal tool? The reason I ask that is that these past two days, I have had Avast have a red pop up screen saying something about my program not updating or a problem downloading. The next screen that comes up is the Avast antivirus setup which listes the summary as:
Information about current update:
Last encountered error: The package is broken.
Total time: 5:25
- Vps: Updated
(previous version: 000724-0, updated version: 000724-1)
Server: download37.avast.com (67.19.85.138)
Downloaded files: 5 (7.47 KB)
Download time: 48 s
Is there something wrong with my Avast or does it have to do with the infected files or worm?