Hi guys! I have some problems with my Avast. I’ve downloaded Avast Free 2015.10.3.2225 and the setup went well,but then it says that I’m not protected. If I click Start now or Resolve all,nothing happens. I also tried with bitdefender kaspersky,to see where is the problem,and the same thing happens,service stopped can’t enable …i run surface scan it says windows resource protection found corrupt files was unable to fix…
logs:-
Sounds like it may be malware blocking the system
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Select additions at the bottom
[*]Press Scan button.
https://dl.dropboxusercontent.com/u/73555776/frst.JPG
[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please attach both logs generated.
Files:-
OK several different problems are apparent here so we will take them in baby steps
First run chkdsk from properties of drive http://www.eightforums.com/tutorials/6221-chkdsk-check-drive-errors-windows-8-a.html
you want to fix all errors found
THEN
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: HKLM\...\Run: [InstallerLauncher] => "C:\Program Files\Common Files\Bitdefender\SetupInformation\{6F57816A-791A-4159-A75F-CFD0C7EA4FBF}\setuplauncher.exe" /run:"C:\Program Files\Common Files\Bitdefender\SetupInformation\{6F57816A-791A-41 (the data entry has 36 more characters). 2015-08-15 14:53 - 2015-08-15 14:53 - 00000000 ____D C:\Users\razor\AppData\Roaming\IsolatedStorage 2015-08-15 14:53 - 2015-08-15 14:53 - 00000000 ____D C:\Users\razor\AppData\Local\FileViewPro 2015-08-15 14:53 - 2015-08-15 14:53 - 00000000 ____D C:\ProgramData\IsolatedStorage 2015-08-15 14:52 - 2015-08-15 14:52 - 00000000 ____D C:\Spacekace 2015-07-31 20:17 - 2015-07-12 21:42 - 00000000 ____D C:\ProgramData\boost_interprocess Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F RemoveProxy: CMD: netsh advfirewall reset CMD: netsh advfirewall set allprofiles state ON CMD: ipconfig /flushdns CMD: netsh winsock reset catalog CMD: netsh int ip reset c:\resetlog.txt CMD: ipconfig /release CMD: ipconfig /renew CMD: netsh int ipv4 reset CMD: netsh int ipv6 reset EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
Then try to install the AV if that fails let me know
file:-
problem not solved same thing…help
i installed avast then restart…no avast icon in taskar…avast not starting
Is there any indicator as to why the service does not start ?
Download Windows All In One Repair from Tweaking.com to your desktop
Install the programme
Reboot to safe mode with networking
Run Windows All In One
Select Step 2
Select open Pre-repairs scan then click scan
Let that complete
Save the results to a text file on your desktop
https://dl.dropboxusercontent.com/u/73555776/waioprescan.JPG
Next select Step 5 and back up the registry
https://dl.dropboxusercontent.com/u/73555776/waioregback.JPG
Open the Repairs tab
https://dl.dropboxusercontent.com/u/73555776/waioopenrep.JPG
Select the following repair numbers :
1,2,3,4,5,10, 21, 26, 27
Set the system to reboot on completion
The press Start Repairs
no man there is no indicator…no bsod…
now i cant even uninstall avast from windows and avast clear…not in safe mod…
OK run windows all in one and we will revisit that once it has completed
done with repairing…and now what to do…
OK now run a fresh FRST and I will uninstall Avast for you (unless it is now working)