Avast problems with Windows XP

:frowning: I installed Avast because a friend recommended it, and because the reviews made it sound so great. I’m using an HP laptop, 5280, running Firefox, and Windows XP v. 2 . I first deleted AVG in its entirety. Then, I went through the installation instructions (which were very complicated, to say the least). After I got the two blue balls in my system tray, and I thought everything was going peachy, I noticed that I could not move the icons (for other programs) with the mouse and cursor. Then, I was going into my movie making software (Pinnacle, v. #8), and it would not allow me to drag the clips of the rough videotape download into the storyboard, or anywhere. I thought this might be due to Avast, perchance, so I decided to remove it and see what happened. I went to the “Add and Remove” programs selection in the control panel, found Avast, clicked on the Change/Remove button, and nothing happened. (Well, the blue bar indicating which program is being worked on flashed to white and then went immediately back to blue). I tried clicking the Remove button several times, and nothing worked; no sign of the program being removed. I then started to panic. “Hmmm.” I thought to myself. “I wonder if Windows Restore will get rid of Avast if I go back to yesterday.” I tried it, restoring the system to the previous day, and voila!! Avast was gone. I went to my desktop, and the icons now moved freely with the cursor. I opened Pinnacle, and the video clips could now be moved into the storyboard, as wanted!!

Needless to say, I then reinstalled AVG, and, unless someone can come up with a powerful reason to try Avast again, I will recoil from it like a hot flame.

Everyone else, be forewarned!! >:( >:(


Perhaps you should have come here and asked for help. Avast is not complicated to install. So, I have to ask where did you get your copy of avast? ???


Downloaded it from the Avast website, via CNET. And, I didn’t come here first because I didn’t know this forum existed, and I was too engaged in getting my computer to work as it did before loading Avast.

Deleted or uninstalled? How did you uninstall?

Bad installation, by the symptoms turns into bad uninstallation…

No need for that… really.

I won’t be so sure. Maybe you should use Avast Uninstall for complete uninstallation.

I have tons of reasons to give up on AVG…
Bad detection rate, poor update method/system, very poor configurability, etc. etc.
But, of course, it’s just my opinion.