system
July 10, 2014, 9:24am
1
Hi , I’m an Avast Anti Virus user in Iran . about 2 years ago we was able to update anti virus database with Iran’s IPs but now we can’t do it. it is not justly . Please consider measures for support Iranian users .
Sorry for my poor English . Best regards
Eddy
July 10, 2014, 10:52am
2
avast is letting everyone update the vps as well as the application.
If yours is not working it can be a problem on your system or your isp/government is blocking things which is not likely.
What exact version of avast and vps do you have now?
Program version should be : 2014.9.0.2021
VPS version should be : 20140710-0
If you have older versions, download the latest application version first and install it.
http://www.avast.com/download-software
After it is installed try to update the vps.
If it isn’t working you can always get the latest vps version from:
http://www.avast.com/download-update
system
July 10, 2014, 11:19am
3
avast is letting everyone update the vps as well as the application.
If yours is not working it can be a problem on your system or your isp/government is blocking things which is not likely.
What exact version of avast and vps do you have now?
Program version should be : 2014.9.0.2021
VPS version should be : 20140710-0
If you have older versions, download the latest application version first and install it.
http://www.avast.com/download-software
After it is installed try to update the vps.
If it isn’t working you can always get the latest vps version from:
http://www.avast.com/download-update
Thanks for your attention
I’m using Avast anti virus v2014.9.0.2018 . when i’m trying to update virus data base or program I encountered : Host Unreachable error.
also we can’t open Avast.com home page or update page & etc.
i’m sure Avast web site & update service is not blocked by our ISP or government & it’s on your behalf.
http://img.majidonline.com/pic/308634/Capture.PNG
Eddy
July 10, 2014, 12:06pm
4
system
July 10, 2014, 12:32pm
5
there are many ways to to download avast products & updates but we want to update directly like Avast’s users in the worldwide .
I request you support Iranian users & let us to update your products
Eddy
July 10, 2014, 12:46pm
6
avast is NOT blocking users in Iran.
If yours is not working it can be a problem on your system or your isp/government is blocking things.
Try a repair of avast.
Control panel > software > avast > add/remove > choose repair.