After updating to program 7.0.1451, my laptop had to restart (Avast pop-up). I then proceeded to restart my laptop, and when I turn it goes back on, I notice the windows “Welcome” screen hangs on for much more than usual. I seem worried, and after clicking the “Finalize Update” Avast pop-up, I shut down. I leave it for five minutes, then I turn it on again. The “Welcome” screen just hangs around for 25 seconds or so, when it used to only hang around for like… 2-3 seconds!
I haven’t installed ANYTHING but Avast program update lately, should I just System Restore to a bit hours before this issue? It really gets on my skin… has anyone had this?
Avast doesn’t really like system restore, best to perform a clean install of avast - download and save a fresh copy of avast 7.0.1451 and the removal tool http://www.avast.com/uninstall-utility, uninstall current avast via remove programs then reboot into safemode and run the removal tool, reboot back into normal mode and run CCleaner to tidy up, reinstall the new saved avast.
Ok, currently reinstalling Avast and redownloading.
After uninstall, I have to say my machine booted faster and logged in faster than usual. I am downloading Avast again, hoping the problem is gone. I have to ask though, why was this? I understand that Avast can clog boot time with start-up protection, but I can’t simply understand why does it want to take my precious login time.
If I leave the computer on the login screen for like 15 minutes, and I try to login, it’s the usual 3 seconds.
You upgraded to a beta version of Avast, therefore you can’t go back unless you uninstall to get rid of the remnants. With one of the Avast versions, the files were put in a different place on the PC, so this may have made a difference with some machines. I’m not saying it did in your situation, but if things are running smoother, this is a good sign.
The version before that should be 7.0.1426. Is that what you have?
If you still have problems, you can always try opening the Avast GUI > Troubleshooting > Load Avast Services only after loading other system services…and see if that helps.
Yep. It’s 7.0.1426, and so far, the only problem I’ve experienced is a slow Windows Login Screen loading (you know a black screen with cursor that appears before the log-in screen? It lasted more time than usual now) but when I rebooted again it seemed to go away.
sniff Update Avast? sniff Really?
@SafeSurf: wouldn’t that make Avast’s rootkit detection on boot useless? If it can’t detect rootkits since its being loaded after all services and programs, then I dunno… I am a virus paranoid.
Anyways, will cross my fingers and hope for a good update.
Last time I updated through the Avast UI, by clicking “Update Program”. Any recommendations?
I personally do not do updates, I do clean installs. And I also prefer to not load Avast services after other services because I want the AV protection, but this has worked for other users so this is why I offered this to you.
It was just announced via the GUI the new version of Avast, however in reviewing the reviews, including the one by the previous poster in your thread, there are still problems. I usually wait at least a few days for any bugs to get worked out.
Eh, rebooted again and Steam auto-starts as usual.
The “5 second lasting black screen with cursor that dims over every movement” still exists though, and it certainly hasn’t been a symptom since I factory reset my laptop.
I’ve already disabled what I needed to disable. Almost half of my start-up programs are disabled by being most iTunes useless stuff, etc… I have all Microsoft start-ups, as well as a few more such as Steam, Avast, ScreenSaver ASUS Thingy, etc…
Try keeping Avast on (not disabled this time after rebooting). If you have Malwarebytes (MBAM) installed, please run a Quick scan. If you do not have it installed: http://www.malwarebytes.org/, click download for the Free version. Update the software, then run a scan. Quarantine anything that comes up. Post your log in your next reply. I want to make sure you do not have any malware.
I will be signing off, but craigb is back online and will be able to assist you. If he doesn’t drop by by the time you are done with your MBAM scan, then run an Avast Quick scan, and if anything comes up put it in the Virus Chest. This way we can exclude malware as a problem. Thank you and I’ll check back later.
Ok, so Windows 7 time from BIOS to Black Screen was 19.1 seconds. BIOS to Login Screen was 24.1 seconds. This leaves out 5 seconds of Black Screen.
I will make sure ASAP that there’s no malware, I currently don’t have MBAM installed, but I have the setup somewhere. Also, it’d be odd for me to have any malware, yet I will scan once I’m back.
