http://www.piriform.com/ccleaner/buildsif you have the file in avast chest....right click it and upload to avast lab as possible FP
or you can upload here. http://www.avast.com/contact-form.php change subject to suite your case
http://www.piriform.com/ccleaner/buildsif you have the file in avast chest....right click it and upload to avast lab as possible FP
or you can upload here. http://www.avast.com/contact-form.php change subject to suite your case
Virus not in chest. I tried uploading to website. Each time it says connection reset, then Problem loading page.
Did you change settings in File System Shields > Accions. Avast! is set up to move detected files to Virus chest automatically. Mine is set to " Ask ". I know what I am doing though. See image
If Avast! deleted Photoshop.exe, you need to install the program again, but it is better if you exclude the program in Avast! before you reinstall photoshop.
I would exclude it in FSS with this path C:\Program Files\Photoshop** since I do not know the real path and name of the program. Then I would send the offending file, photoshop.exe, to Avast! labs as F/P.
@ Pondus
Karen is asking if it is OK to follow my procedures: