avast! Quarantined a needed file.

avast! Quarantined a needed file.
New PC, HP Envy.
avast! moved C:\HP\Bin\Endprocess.exe to the chest as a PUP, (Action Successful)
This is needed program from HP.

I need help with 2 things…

  1. How do I restore the fie?
  2. Where exactly do I exclude this file and how many places are there?

ALSO,
I use MBAM Pro and Online Armor Firewall.
Exactly what files do I exclude from avasts protection and how many places?

right click the file in chest and restore

PUP = (potentially unwanted program) not a virus: avast is just telling you that you have a program that can be used for good or bad if abused

2) Where exactly do I exclude this file and how many places are there?
turn off PUP scan...default setting

If you still want PUP, you can add the file to the exclusion list of File System Shield.

Open Avast! antivirus and click on REAL-TIME SHIELDS on the left
Click on File System Shield on the left and click on Expert Settings
Click the Exclusions section
Click on Browse next to the blank entry at the bottom of the list (this will be the only entry if no other exclusions have been set yet)

To start with you don’t need it, unless you use the HP restore function.

Second you have chosen to scan for PUPs (not a default setting) and this is essentially a tool that can be used for good or evil, so a Possibly Unwanted Program (PUP). The AV can’t determine intent.

So what scan were you doing as you are shooting yourself in the foot, by selecting scan for PUPs ?
As you have to know what is installed on your system, if you installed it and its purpose. If you haven’t enabled PUP scanning in the File System Shield, then you should be able to open the chest, right click on the file and select Restore.

To start with you don't need it, unless you use the HP restore function.
Yup, 3 day old PC and needed it 1x already.
So what scan were you doing as you are shooting yourself in the foot,
No need to get condescending. I haven't set up avast! in over 2 years, I forgot all my previous settings I had in my old PC config.
open the chest, right click on the file and select Restore.
That's what I needed,,,,,,,

Sooooo, should I exclude any Online Armor file from avast!?

I don’t use OA, so that will have to fall to an OA user if it is required to exclude. e.g. are there any conflicts between the two ?

Best to place exclusions between avast and OA to prevent any future conflicts, all avast sevices should be set to allow all in the OA application list and add OA program file to the exclusions in the avast file system shield.
The same can be done for MBAM Pro between avast and OA.

Even though OA uses HIPS, like avast!, they should be excluded from each other,

BUT,

MBAM has a self protection, as does avast,should OA be left unprotected?
I need to find out (at the oa forum) if OA should be left unprotected.
Or just what individual files in particular should be excluded.
I will report back as to what they recommend…

avast doesn’t have hip’s, it’s behaviour monitoring.
By adding the exclusions to the file system shield MBAM and OA can still be checked via the auto and on demand scans of avast, if you dont want to exclude the whole program file you can just add the programs exe files to the behaviour shield, from memory i believe SafeSurf recommends fully excluding avast and OA from each other ( she’s a OA beta tester ).

The reality is that, for me, Avast and most other anti-virus programs quarantine only needed files; that is, keygens and cracks. It must be several years since I have had a virus removed from my computer that really affected my computer adversely. The only adverse affect that Avast (and others) tries to mitigate is the profits of the software vendors. Use malwarebyes and superantispyware (cautiously because they are gradually going the same way) to get rid of the slime.

If you think that we are getting keygens and cracks from software vendors and are asked to detect them (or that we actively look for them ourselves), then I can assure you it’s a very funny idea (and a nonsense). There are so many malware samples arriving every day that we really don’t have time to do similar things.

But yes, these “tools” - if not containing real malware - are very often packed with strange protectors and cryptors, unused in ordinary software. So they are quite similar to malware files, and so are rather prone to false alarms. And yes, fixing this kind of false alarms (that only manifest on keygens/cracks) has quite a low priority.

Why use both MB and Superantispyware? They do the same thing and the only thing Superantispyware ever finds are cookies…
IMHO, Malwarebytes is the better of the two products and using both is overkill.
You’re certainly entitled to your opinions even if most of us here will probably strongly disagree with those opinions. :slight_smile: