I had a problem with Avast earlier today. I was surfing the net and it popped up and said it blocked a virus attempt which is all well and good. A bit later I decided to play some Team Fortress 2 and about 10 minutes into the game my computer froze up and needed a hard reboot. Then, when it loads back into windows, I have no sound! I check the wires etc… to make sure none are loose or anything and they were all fine. I checked what exactly it was that Avast blocked and quarantined and it was a bunch of seemingly safe sound driver files. I tried restoring them from the Avast menu - still no sound. I tried reinstalling the driver, which Avast pops up every time and tries to block so I temporarily disabled it, and still have no sound. I tried system restoring to yesterday when the sound was fine - still no sound. Someone please help me out here so I can get my sound working again.
If you need any system specs, let me know.
The only things I can think of that would be pertinent to this would be:
My soundcard which is a Soundblaster Audigy 2ZS
I’m using fully updated Windows XP with SP3
I’m using Avast Free version 5.0.677
Definition version 101007-1
What was locked in the Virus Vault:
A0090529.sys C:\System Volume Information_restore{C65A7B72-2294-4705-9452-EC4DA0427F16}RP182
A0106721.sys C:\System Volume Information_restore{C65A7B72-2294-4705-9452-EC4DA0427F16}RP192
CTAUDFX.sys C:\WINDOWS\system32\drivers
ctaudfx.sys C:\WINDOWS\temp\CRF000\Drivers\wdm\win2k_xp\i386
ctaudfx.sys C:\WINDOWS\temp\CRF001\Drivers\wdm\win2k_xp\i386
CTAUDFX.sys C:\WINDOWS\system32\drivers
CTAUDFX.SYS C:\WINDOWS\SYSTEM32\drivers
Well, I uninstalled Avast completely then reinstalled my drivers and now I have sound back so I fixed my own issue. Gonna try AVG and see if it quarantines my sound drivers.
I was having a similar issue where I would get stuck playing Team Fortress 2 and Avast would say hl2.exe was malicious content. In the ‘settings’ options there is a ‘global exclusions’ tab and I copy and pasted the location of my Steam.exe into the little blank space where you can add a file location under global exclusions and I haven’t had any problems since. Hope this helps. Cheers.
But as you are replying to a thread almost three years old, suggest such a helpful post would be better served by creating your own topic, and linking this one to your new one.
Cheers! ;D
Otherwise, it might be ignored or worse.
BTW, many instances of steam executables getting blocked temporarily by avast! in the past, so…