Avast recognizes my login information, but can't connect to the server

When I go to Avast’s webpage, I can log in and get a success notification, but then it can’t connect to the server. Has been this way for over a month. I have paid for the Pro version, but am getting no usage from it.

Which avast web page and what is it that you are trying to achieve ?

Can you give more details of your problem with avast Pro ?