I try’d to buy the year prescription of the Avast antivirus. I clicked it in the program itself to renew it for 19,99
Then somehow it set me up with no license and Avast cleanup? (Normally 29,99?)
When I mail them 33 days later to fix the error (I still had the free one so did not notice it sooner)
“You are passed the 30 day period to get a refund”
I don’t want a god damn refund! I want the damn thing I singed up for and not some (to me) useless byproduct without the main scan!
A mistake in the program set me up with the wrong subscription and their standard reply is “you are 3 days late noticing it. Tough luck”
If I can’t even trust your program to redirect correctly how can I trust it to scan properly ?!?
Is there a way for Avast to fix this or is the simple reply “tough luck?”
Ps! I believe the law in my country states online purchases give you 2! Months of returnpolicy.
And so far as I recall I payed Dutch taxes so it was a sale by a Dutch company! Following Dutch laws!