Avast Removal: The chest...

Viruses and worms
1

I might have come across a fatal error in the avast software… I own a PC that was previously owned by

a relative whom removed avast and installed Norton Antivirus. PROBLEM: I had infected files in the

chest that I didn’t know what to do with. my relative removed the software and I got bombarded with

these infections again… one was a worm that registers on norton antivirus as a “3 star threat” to all

categories. Ive noticed this, its not a joke! it cut my computer performance in half, and killed my system

restore. whats worse is that it comes back via internet every 2 hours and starts hacking me again! moron

anti-goodness did a good job blocking it from taking my firewall down, ill give it that… but once it gets

into my system it takes an hour for my protection to notice it, and 20 minutes to remove. I can try to

retrieve the names of the infections if they will help. but I need some serious assistance with this remote

attack.

2
  1. Remove NAV or Norton 360 through Add/Remove programs from Control Panel. Boot.
  2. Use Norton Removal Tool for Windows 2000/XP/Vista or Norton Removal Tool for Windows 98/Me. Boot.
  3. Install avast! (or repair the installation) and boot.

The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer.

Also, for the infection, I suggest:

  1. Clean your temporary files.
  2. Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try DrWeb CureIT! instead.
  3. Use SUPERantispyware, MBAM or Spyware Terminator to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete them.
  4. Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
  5. Make a HijackThis log to post here or this analysis site. Or even submit the RunScanner log to to on-line analysis.
  6. Disable System Restore and then reenable it again.
  7. Immunize your system with SpywareBlaster.
  8. Check if you have insecure applications with Secunia Software Inspector.
3

Norton antivirus has again simply deleted the file, it tends to come back at least once a day. If its a remote hack that has a lock on my IP adress how would I be able to block it entirely if it can come and go as it pleases? I get the “Status Report” after Norton antivirus deletes the thing, and it does not look good… On december 5th my computer started monitoring entry attempts, and that was right after avast got removed and norton got installed.

http://i37.photobucket.com/albums/e97/GhosT-ChieFF/nortonpic1.jpg

Heres what happened a few times, the history for the last 2 days has yet to be viewed to me. this thing has been rapid striking me!

http://i37.photobucket.com/albums/e97/GhosT-ChieFF/nortonpic2.jpg

4

The name of it was W32.Spybot.Worm and its been getting into, attacking and damaging my computer as if it were nothing!

5

Please follow Tech’s advice above. One of those programs should take care of the problem you have.