Avast Removed Virus but Caused New Problem

Avast Free Antivirus / Premium Security
1

Avast found and isolated many instances of a virus called win32:sality-gen. But now Windows continually tries to Unload programs and suggest I find varioius “.msi” files which are not on my my hard drive or disks.

Message: “Error 1706. No valid source could be found for product unload. The Windows installer cannot continue.”

These are some of the paths it’s trying to reach. I assume the virus scan removed them.

c:\hp\tmp\src\setup\UnloadIntent\
c:\hp\tmp\src\setup\AiOSoftwarenpi
c:\hp\tmp\src\setup\PSPrinters08\

I can hardly work with these dialogue boxes popping up constantly. Any help is greatly appreciated.

2

Looks like you’ll have to reformat and reinstall Windows. So, back up all your data before reformatting and reinstalling your OS.

Win32:Sality-gen is a dangerous polymorphic file infector.

Take care.

3

From what i can see your HP AiO multifuntion device software is broken. Try removing all existing HP software and re-install it.
This should fix the above thingie. If that doesn’t work you can try integrated Repair function that is usually included in .msi installers.

4

you can try DrWeb CureIt, but the machine is not much trustworthy once it get compromited by Sality, Virut and some other heavyweight file infectors…

5

Why does avast allow to reach this situation? ???

6

i don’t know… it’s not a frequently seen situation and the users are not able to tell us what they did right before the very first virus hit…

7

really dun have any solution to solve our computer when the Win32:sality-gen virus attack?

so poor…