I’ve just got repeated Avast virus detections against the file ‘members.stg\xx’, which is nested in my Windows Live Contacts folder in my profile (where xx is a 2 or 3-digit number). The full path is C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Windows Live Contacts*LiveMessengerUsername*\real\members.stg
Nothing I choose to do allows me to fix the virus detection, or dismiss it - i.e. Move/Rename, Delete, or Move to Chest. I’m just wondering if this is a false positive? I get the warning every time I sign out of Windows Live Messenger (having previously signed into Live Messenger). I have scanned the folder with Trend Micro’s House Call and it does not detect a virus.
Is there anything I’m doing wrong, or can do here? I have Avast 4.7.892 Home, with the latest VPS file dated today.
To know if a file is a false positive, please submit it to JOTTI or VirusTotal and let us know the result. If it is indeed a false positive, send it in a password protected zip to virus@avast.com
Please, mention in the body of the message why you think it is a false positive and the password used. Thanks.
As a workaround, you can add these files to the Standard Shield provider (on-access scanning) exclusion list.
Left click the ‘a’ blue icon, click on the provider icon at left and then Customize. Go to Advanced tab and click on Add button…
You can use wildcards like * and ?. But be carefull, you should ‘exclude’ that many files that let your system in danger.
