Hello, earlier tonight I attempted to update my Avast anti-virus free, it notified me that a restart was required. The update never progressed past the initializing step. I attempted to update both the engine and the virus definitions, both had the same issue. Upon restarting a few times the issue was not resolved. I also attempted to restart via the programs restart now option. The software still didn’t detect the restart. I decided to uninstall the program and reinstall, the uninstall process involved a restart to complete. After that restart when attempting to install once again I was informed the software could not be installed as a restart was required. I was hoping a log file or registry key might simply be able to be deleted so that the matter of a missing restart could be bypassed.
It should be noted the last successful update was I believe September 2013. I do recall upon updating at that time a restart was required, I opted out planning to restart later. Unfortunately I don’t believe I restarted for quite some time, that is several days. Any advice would be greatly appreciated, thank you.