I update my Avast software recently and ran a full scan on my computer, The scan found multiple trojans and after the scan a message said to reboot to elliminate the malware. I re-booted and the computer made the normal startup noises but I got a blank screed (black). It re-booted several times and got the same result.
So my question is, If I get an Avast Rescue disk will it boot without getting into the bios setup. I can’t do this because I have a blank screen
Any help will be appreciated.
Thanks
Please print these instruction out so that you know what you are doing
[*]Download OTLPENet.exe to your desktop
[]Download Farbar Recovery Scan Tool64 and save it to a flash drive. (64bit system)
[]Download Farbar Recovery Scan Tool and save it to a flash drive. (32bit system)
[*]Ensure that you have a blank CD in the drive
[*]Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
[*]Reboot your system using the boot CD you just created. Note : If you do not know how to set your computer to boot from CD follow the steps here
[*]As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads
[*]Your system should now display a Reatogo desktop. Note : as you are running from CD it is not exactly speedy
[]Insert the flash drive with FRST on it
[]Locate the flash drive and run FSRT
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
It seems that the Dell monitor i have went into sleep mode so I could see just a blank screen even when i hit the mouse or any key. So I had had a hdmi cable installed to my TV monitor and I attached it again and now I can see what I was doing again! STRANGE!
Another unusual thing is I decided to run the pc withoout the disc and it booted and a message came up "Config update stage 3 of 3 , do not turn off computer. So I left it and keeps re-booting, So I turned it off.
Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here
When you reboot you will see this. Click repair my computer