When is changed to a new service provider my phone (samsung galaxy s advance GT-I9070) was blocked because of the new simcard.
I forgot my pin for avast anti theft and my phone was not registered on my avast account. (know it’s stupid)
When i asked for a rescue pin sent to my 1st friend recieved a pincode but it didn’t work.
I still have the locking screen.
Anybody know a solution for this problem?
What/how to do things is already explained in other threads.
Please use the search option before posting.
Some interesting links:
http://files.avast.com/files/documentation/mobile-security-user-guide-en-v2-4-updated.pdf
http://lmgtfy.com/?q=avast+reset+pin
http://lmgtfy.com/?q=avast+mobile+change+sim
I have been searching the internet for more than a week, read the manual and many more about this problem
Its not possible to uninstall anti theft, because at start-up the phone ask for the pincode, rescue pincode from avast doesn’t work. stil get the startup screen to submit the pincode, so i can’t even acces my phone.
1 I cannot open google play to reinstall anti-theft.
2 I cannot get to the application menu
3 I cannot reset the pincode trough my.avast account.website
I ask how it is possible that the rescue pincode didn’t work and if someone has a solution for this problem.
What is the status of the device in my.avast.com?
Does it say stolen?
I made a mistake in my post, the device isn’t registered on my avast so that option won’t work