Avast Safari and Comcast

Avast Mac Security
1

So…

I am on an iMac (10.13.5). Recently switched from Chrome to Safari (I know, surprised me too). Switched from Avast Secureline VPN to a competitor (but not connected while doing this). Running current version of Avast Mac Security.

Been changing some stuff and added a new Comcast/Xfinity modem. Had one before, just a newer one.

When I go to the setup page (10.0.0.1) Safari gives me an error about the certificate expiring 1001 days ago. I don’t see anyway of updating the certificate and my system time is correct.

If I disable Avast Web Shield, I can get to the site no problem. No messages, no warnings.

When AWS is enabled, I can select trust certificate and Safari will prompt me for my password. I can see the certificate go into the Keychain, but it still won’t connect.

What is going on? Why can’t I connect to a local device?

I added this to the AWS exclusion list both in http and https (even though its https) but nothing.

I’d appreciate the assistance. Thanks.

2

And as soon as I post that, it seems to now work. I am going to leave this posted anyway because it is something I have been struggling with.

3

And its not working again. I have to disable web shield in order to connect. Would someone from AVAST like to help?

4

would you mind to send us logs from your computer? Easies way is Avast AV UI > Help menu > Contact technical support > Generate support package.
And please try to restart of your Mac as it may help to resolve the issues as well. Anyway - we are interested in the logs to identify the root cause.

Thank you, Lukas.