Avast sandbox

Hey Guys, I am pretty much a moron on computers so I need to know why Avast will not let me do an update on my Tom Tom Via 160,
please be kind in your comments.
Thanks
Krustee

what avast version do you have… free / pro / ais
what build version

doy get any error messages?

free version & no error messages

Try checking the ‘Scan traffic from well-known browser processes only’ option in the avastUI > Real-Time Shields > Web Shield > Expert Settings.

Check the Behavior Shield and see if there is any interaction between it and the file on tom tom that does the update. Monitor the behavior shield screen and initiate a tom tom update.