Avast says a0059097.dll is infected

Viruses and worms
1

I ran a system hard drive scan (Win XPh), and Avast says that c:\system volume information_restore{<long class ID number which I don’t have access to>} is infected. Because SVI is a protected folder I can’t upload the file to Jotti.

Anyone have a clue what to do here? I’m tempted to move it to the Chest and see what happens.

Thanks,
p.

2

There wouldn’t be a problem in moving it to the chest, after all the SVI folder/restore points are inert until you use system restore to go back.

If this is an old restore point, I would tend to do a bit of house keeping, create a clean restore point (assuming no infection outside of the SVI folder) and clear all old restore points. This would be also likely to free up a large chunk of disk space.

Create Clean Restore Point - Clear old Restore Points.

Now create a clean System Restore point:

  1. Click Start, All Programs, Accessories, System tools, System Restore.
  2. In the pop-up that appears fill in the radio button to Create a Restore Point
  3. Click NEXT
  4. Enter a useful name that you will remember if you need to find this again (Clean Restore Point)
  5. Click CREATE

You now have a clean restore point, you should clear the old ones:

  1. Click Start, All Programs, Accessories, System tools, Disk Clean Up
  2. Click OK on the C: drive
  3. Click the More Options tab
  4. In the System Restore section click the Clean Up button
3

Fantastic reply, David. I went through that process verbatim. I wish I had taken note of the disk size beforehand, because I think I removed a whole bunch of dead wood from the drive, which is excellent.

I then scanned the SVI folder and got no hits. The log says 34 files and 6 folders were scanned, but no Log setting (info, debug, eg) shows more detail than that for some reason.

Looks like the problem is solved. Thanks much.

p.

4

Your welcome.

I don’t know what scan you used, ashQuick.exe won’t show a detailed log as it is meant to be quick.

5

I used a file/folder scan via the full Simple interface. The log said about 56Mb were processed, and it happened in about one second, but the log info was only cursory.

p.

6

Paul, configure avast Reports to have more scanning info.
Also, you can configure the Simple User Interface (skin) to scan archive files too.

7

Tech, that did it perfectly. The scan also ran to 85Mb this time, but I suppose something got added to the directory somehow. I’m not sure why two settings locations affect the log file, but IAC it’s working fine. I searched the log for the .dll that had caused problems and it was not there, even with “Show OK files” checked. I guess the file was deleted when I cleaned up previous Restore Points.

Thanks again to all.

p.