Avast says Firefox(brand new install) is malware

Avast says Firefox(brand new install) is malware and when I open it or another tab it dings and says it has blocked, …/ protected me from a virus, etc. When I click on more info, I get this:

hxxp://23.193.183.117/services/_utmh.gif?rand=0.6663066396330974&p=rVHLbtwwDPyVXqybBb1s2Qcd8miAAkFQtFvkLImU10H8gLTrpn9f2inaaw8BBAw1IofkKI7gKhtS1CH4ZGtUbaxNo3zdg5e1Uai7hMEIDZUFBk4a0VoptWmFEAyKW6KQkr36eXA4s4n0grGmQexE6qWxoDvf9rKHpvfBarC6FlqrDkXfQUrKKDA-CDDJG5QtNhA9hJAgabaSWvEJh6vPwNZMF7Y52XHJO94aze6uOeN8-eoH_PHt0Z0vl7XSvlKJzvSroM_xzP028LhMRK2UVwjPy4R7zH1Z3yqdqE-l4W-nSrVlIIIwHi-Vauztf3lEifdUNh1lH2YEKUIhwcPrfarl0KfFLgHGssSdm9Y_s7YbwT-TiNh_hzicKV7zseouSYES0tTC1lrQ6EoIRaBvRP8O7e6EJ0vhvLLvmDfMX-7d6VbVp6dT_f

Is this a false positive? Should I add it as an exception? :-\

Thanks :slight_smile:

http://zulu.zscaler.com/submission/show/d5e11bb52acbc470e4bd32fdfad716be-1406758156

Avast says Firefox(brand new install) is malware
I dont think so ..... but you may post a screenshot

My guess is you see a URL:mal warning on that link you posted … and firefox is the one trying to connect
Url:mal means url or ip is blacklisted

Wouldn’t go so far to add an exception until know more about this site. Is it important to you to visit anyway despite avast! block, if that is what it is? Screenshot of warning will help.

Ok - here is the 1st screen shot and the second is when I ask for more information.

yepp as i said
do you get this when doing nothing? … or what do you do when this pops up

follow instructions https://forum.avast.com/index.php?topic=53253.0
attach Malwarebytes and Farbar recovery scan tool logs

when done somone form malware removal team will have a look tomorrow…

This hapens when I open my newly installed firefox or open a new tab.

A really serious infection would have avast! blocking and popping up warnings even when you are not doing anything. Don’t worry, run and attach your logs in your next reply. Help is on the way when that is done.

Thanks for your help and advice, as well as encouragment ppl - I really appreciate it. That being said - yes on occasion now - I am getting the avast “ding-ding” threat detected when NOT even opening a chrome or firefox page :o (which it seems to be imbedded at the moment.) Here, I have followed the advice of Pondus and here are the logs…(as attachments) -

Also - if this helps at all and might - this all happened AFTER I downloaded a .cbr reader(comic book format but better than .pdf) called Cdisplay.ex (http://www.cdisplayex.com/) :cry: - kind of funny how for the one of many times I did not get infected by an adult-orientated website but I child-teenage one. :-X

logs attached, thanks again ppl.

Let me know if the alerts cease after this

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

SearchScopes: HKLM-x32 - DefaultScope value is missing. SearchScopes: HKCU - DefaultScope {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKCU - {164F2467-6840-48CF-A4D1-F77B8E40F27F} URL = http://www.ant.com/search?s=browser&q={searchTerms} SearchScopes: HKCU - {2DD26F2D-30CB-44C5-AA58-507C23654273} URL = http://websearch.ask.com/redirect?client=ie&tb=ORJ&o=&src=kw&q={searchTerms}&locale=&apn_ptnrs=&apn_dtid=OSJ000&apn_uid=E81BA657-23ED-4ABE-A6ED-4F81432A1E5B&apn_sauid=547642FC-C185-4B78-A98A-B9FC75A4E9CB SearchScopes: HKCU - {55D29253-5869-47FC-8DFB-3DC9E8889BA1} URL = http://start.iplay.com/searchresults.aspx?o=chrome&q={searchTerms} BHO-x32: No Name -> {346FDE31-DFF9-418A-90C8-BA31DC9FF2EF} -> No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File Toolbar: HKLM-x32 - No Name - {2E924F4F-67F0-4BD8-9560-49F468E843D2} - No File Toolbar: HKCU - No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File Toolbar: HKCU - No Name - {2E924F4F-67F0-4BD8-9560-49F468E843D2} - No File 2014-07-31 01:35 - 2012-05-11 23:39 - 00000414 _____ () C:\windows\Tasks\PC Optimizer Pro64 startups.job 2014-07-31 01:35 - 2012-01-18 17:30 - 00000402 _____ () C:\windows\Tasks\FreeFileViewerUpdateChecker.job C:\ProgramData\flashax10.exe Task: {0F735381-2FB2-4747-933E-D331FBFC2489} - System32\Tasks\0 => Iexplore.exe Task: {157610C4-F73E-4173-BEEA-5F8A3515BA9E} - \e3cefae2-45fd-47e6-99c9-7fa478a7ebe6-11 No Task File <==== ATTENTION Task: {1CE4B272-913F-44AC-B3B7-7EF2EC00629B} - \BlockAndSurf_wd No Task File <==== ATTENTION Task: {2B8CB2B4-6B24-4941-96AB-7F55BF8B40B7} - \ProgramUpdateCheck No Task File <==== ATTENTION Task: {48DC386C-5306-4F10-81B0-7AC1B1BE775D} - \Optimizer Pro Schedule No Task File <==== ATTENTION Task: {5414EDD7-BF7A-44C1-8A36-FB11C9683697} - \Mext Guard FBE8818C-5B13-48C2-A93E-AD731167DBF2 No Task File <==== ATTENTION Task: {84889E64-B404-4C95-8EE8-E125FE3F735F} - \BlockAndSurf Update No Task File <==== ATTENTION Task: {DBC8A571-D87E-4B7C-9090-3B609DAB6703} - \EnergoTech Update No Task File <==== ATTENTION Task: {F3F5FA38-DC39-49B2-AD8B-A383AB7AB874} - System32\Tasks\PC Optimizer Pro64 startups => C:\Program Files\PC Optimizer Pro\StartApps.exe <==== ATTENTION Task: C:\windows\Tasks\FreeFileViewerUpdateChecker.job => C:\Program Files (x86)\FreeFileViewer\FFVCheckForUpdates.exe <==== ATTENTION Task: C:\windows\Tasks\PC Optimizer Pro64 startups.job => C:\Program Files\PC Optimizer Pro\StartApps.exe <==== ATTENTION AlternateDataStreams: C:\Users\Chris\Local Settings:DTtOcTJt4bPWZxBVScjwqN3Ua7 AlternateDataStreams: C:\Users\Chris\Local Settings:Ovg9QybaOP47aOnj37eddv AlternateDataStreams: C:\Users\Chris\AppData\Local:DTtOcTJt4bPWZxBVScjwqN3Ua7 AlternateDataStreams: C:\Users\Chris\AppData\Local:Ovg9QybaOP47aOnj37eddv AlternateDataStreams: C:\Users\Chris\AppData\Local\Application Data:DTtOcTJt4bPWZxBVScjwqN3Ua7 AlternateDataStreams: C:\Users\Chris\AppData\Local\Application Data:Ovg9QybaOP47aOnj37eddv CMD: bitsadmin /reset /allusers CMD: DEL %TEMP%\*.* /F /S /Q CMD: RD /S /Q %TEMP% REBOOT:

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

Hello,
IP will be unblocked in next stream update.

Milos

Hello all,

OK - done - the files are attached.

Thanks again :wink:

At least you got a little cleanup out of this FP :slight_smile: Any further problems

Looks good - no more warnings from avast ;D

Thanks again ! 8)

In that case methinks I will send you on your merry way :slight_smile:

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:

I was having this trouble after a recent reformat and the inevitable reinstall of mt favourite software. Whilst none of the usual programs were finding any malware Avast kept producing this pop-up on almost every webpage I visited so I installed the No-script add on for Firefox and it stopped immediately.