Hello, I downloaded Avast free version today at the suggestion of a friend of mine, to try and get rid of a virus that would redirect my google searches.
After downloading Avast, I ran a full system scan, and it came up with several threats, it had one set to deletion, and the others set to virus vault. So I left the settings as is and hit accept. It then asked to reset the computer, and do a start up scan.
During the start up scan, it found some corrupt java files, not thinking, I hit delete all corrupt files. After the start up scan finished, and my computer loaded, it blue screened. Now every time I start up, I blue screen every seconds on the desktop. Even in safe mode, I will blue screen after a few seconds, my computer is unusable.
Is there anyways to fix this?
Edit: Forgot to mention I did a system restore to a point before I installed Avast, and I still get this error.
If this works which it should it will get you back to the Desktop
Once you are able to get back to the Desktop.
Uninstall the Browser that is causing the problem.
Clean you hard drive using CC Cleaner, Wise Disk Cleaner, Wise Registry Cleaner, Windows Cleanup Manager. There is a lot of overlap with the four but not everything so it is better to scan and clean with all four and not just one.
Reboot your computer.
Download Malwarebytes if needed and do a complete scan. Quarantine what it finds but don’t delete.
Download Mcafee Stinger and do a complete scan. Make sure to set the Preferences to include Boot, Very High, Super Scan and leave the option at Repair.
Reboot and then do a Windows Image Backup.
Re-Install Avast if if was not installed on the restored Windows and do a complete scan with Avast. If Avast finds anything try and Quarantine it and not delete it.
Reinstall the Browser.
Set Windows to do at least a weekly Backup including the Image files.
Whatever Malwarebytes, avast! or Stinger Quarantines take a snapshot of and post back here.