Hi
I had Symantec Antivirus – thought I was “safe”. But then I couldn’t open certain folders and files, my Google search results was hijacked, my PC crashed all the time and I could not play DVDs (pictures just little squares and no sound). I tried all my usual programs: Symantec said I was clean or sometime crashed trying. Spybot s and d, SpywareBlaster, SuperAntiSpyware and online X-cleaner from Xblock all just crashed, when I tried using them.
A Dell employ told me to use Avast. After installing it made a start-up scan and found: win32 agent avo, win32 small-bhp, and win32 ctx. I tried “ repair” which did not work and then I deleted them – did not know about the Virus Chest.
Now everything on my PC is OK and I can watch the DVDs but I still have no sound, so I made Avast start a scan again(the most thorough). After scanning all day, it found Win32 NGVCK-E and I moved it to the chest as recommended. After that I thought it would be finished scanning, but it started all over again scanning from the beginning – has been at it for 24 hours. When will it finish? Can I stop it? I have to use my PC soon (work). Do you think it will help my sound problem?
I have Outlook Express – after installing Avast it takes a VERY VERY long time to get my e-mails. Before it was very fast – I have very fast broadband.
Don’t now much about computers, but hope someone can help. Sorry for my long and bad English