Avast scans on Microsoft Windows Vista issue

Viruses and worms
1

Hi,

I have a Windows Vista computer and am attempting to run a full system scan with Avast to detect any threats/viruses. Unfortunately, the past several attempts I’ve tried this has the laptop frozen approximately 20 minutes into the scan, both when I just have Avast up and when I’m searching the Internet while the scan’s in progress. How can I complete a full Avast scan without freezing? I also tried it in regular Safe Mode but to no avail. Any help would be appreciated. Thanks! I’m not 100% certain what version of Vista I have so here are some numbers that can be of assistance:

BRAND: Toshiba

PART NUMBER: PSCOYU-007008

If you require additional info, let me know.

2

Open avast’s log file and let us know at what file (and the location of the file) avast seems to be hanging.

When going for a full system scan, I suggest you run CCleaner first to remove a lot of culprit.
There is no need to scan temporary files and such.
Lesser file to scan = shorter scan time.
Run a boottime scan, that way avast will run with a minimum of other things running (in the background) and can make better use of your system.
That also shortens scan time.