My problem is minor, but irritating. When I try to resume operations after the Avast Screen Saver has been running, the Avast part of the screen saver (the blue informational box) fails to shut down. My MS screen saver set up is set so that a password must be entered to bring the machine out of screen saver mode. The password removes the standard screen saver, but the informational box is still there moving about the screen. I turned off the standby mode on the monitor hoping that might fix it, but no go.
My only recourse so far has been the old Control + Alt + Delete. That screen reveals both the Avastss and Blank Screen (my chosen “screen saver”). Sometimes removing these 2 programs will return my computer to normal operations and sometimes Explorer will stop responding. My safest thing to do from there is to “End Task” on Explorer (which usually starts a new Explorer) and then delete all operating programs except Explorer and Systray and Reboot.
This problem is getting old fast, and I’d appreciate any assistance in correcting it.
My suggestion would be to turn off the MS Screen Saver.
Both “savers” seem to be competing for control of the screen and the system is having a hard time deciding which one to listen too, and hangs.
Try only using the Avast saver to see if it works correctly.
As soon as I clear up some post Im working on, I will go run some tests on the Avast SS to see if I can reproduce your error.
I will IM you if I come up with anything. Right now, my Avast SS seems to be running fine on my XP and Me machines. I have to run it on the W98 which sometimes is a bit more tempermental.
I have been unable to reproduce the error or even get close to the same symptoms.
What OS do you use? I will try some different configurations of OS to see what happens.
Not much else I can do unless I can get the error to show itself.
What I would recommend, is to send your initial post to support@asw.cz
This way the programmers can look into it to see if a bug fix is needed. Please include information on you OS, system configuration, memory etc.
I notice the thorogh Avast SS scan takes a while to stop if it is currently scanning a large file. It has to finish scanning the file in progress before it shuts down. If it’s scanning an Outlook Express archive file in Windows directory it could take a while.
His screen saver is also password protected so my bet is that it gets up hung because of thorough scanning in combination with having to enter a password to stop the screensaver. I would change to light scanning and see if it still gets hung up. If so, then I would disable the password function to see if it still gets hung up.
I see. Actually he can just disable the password function and see if it still gets hung up. Heck, my machine would get hung up on a regular thorough scan. I never actually figured it out. I just eliminated most desktop links and thousands upon thousands of temporary files.
Sorry to say, but after running the Avast SS with the MS screen passworded, I could not reproduce your problem.
I could get the screen to “hold” for awhile when I added in very large zip files, but could not get it to freeze. I was also able to “suspend” the SS movement by lowering the “speed setting”.
Check your “speed setting” for the screensaver. As an afterthought, if the setting is really low (slow) and the scan hits a large file, then it could appear to “freeze”.
I appreciate your work on this problem. I’m running WIN 98 SE. Have turned off password protection, but I really don’t want to be without this on a permanent basis. I’ve also changed to a less thorough scan. I’ll see how this works, and get back to you.
I also had a thought about how the scan might be affected by password protected files.
