Avast Secureline free trial not working

When I click on get free trial,nothing is happening. Why?

I buy Avast SecureLine on August 16 but I get the message: Its not possible to establish a connection!

I am so sorry that I buy something that’s not working!!!

I want my money back please!!!

Regarding,
Ingrid Joosten
bestelnr. 13649353728

Same here.

I live in Quebec,Canada.

Please fix it!

I’m sitting in a unsecured cafe-WiFi outside Bergen, Norway, trying to use a Secure VPN through the London-, Frankfurt-, and Amsterdam-servers, but no one of them works. I was trying with the trial-version in Win8.

My connection to the WiFi is OK, but I get a “Site not available” or “No connection to site”- types of error-messages when trying to go through the VPN. I have no problems when going unsecured directly through the WiFi.

Are there any known problems with this, AVAST? Will there come any solutions?