It seems that other people are having similar problems. Using the tools others have been told to do I went ahead and attached the logs from OTL and aswMBR (I’m waiting on aswMBR) to finish.
These is one of the threats. It’s usually the same except the IP may change.
Infection Details
URL: hxxp://77.95.230.80/click.php?s
Process: C:\Windows\system32\svchost.exe
Infection: URL:Mal
[19:11:17] Maria Anne Poirier: Your help is greatly appreciated
Now you have three posts, the captcha shouldn’t be required. But something must be blocking it in your browser, something like NoScript or an AdBlockPlus style add-on.
It needs the logs to be analysed by a malware removal specialist to deal with the underlying infection. Time zones and availability of the volunteers means there may be a delay (none on-line at present).
[*]Select All Users
[*]Under the Custom Scan box paste this in netsvcs
%SYSTEMDRIVE%*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
CREATERESTOREPOINT
[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[]When the scan completes, it will open one notepad.
[]Attach the log
I need to check out some drivers now, and this is a good tool to use
Download and Install Combofix
Download ComboFix from one of the following locations: Link 1 Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
I’ve attached the log. Combofix said it had a Zero Access virus and then went through the steps to clean it. I didn’t do anything, I just let it run. However, even with AVG uninstalled, it says that AVG is active. Also, I disabled avast, but it said that was active too, but it went ahead and ran anyway. The machine is running the same. I’m still blocking sites. So I guess combofix didn’t get it
[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Just letting you know I am doing the TDSS killer now. I had to leave for vacation right as this nasty little problem creeped up. Since it’s on my desktop, there was no way to fix it until I got home. I just wanted to let you know that I wasn’t being ungrateful and I appreciate your continued support.
That shouldn’t be a problem, though it is just after 1:45am in the UK, so essexboy will be in bed and should be back later today. This gives you plenty of time to get your log attached.
Ok, so this was weird. I followed the instructions EXACTLY. I clicked skip and then it told me to reboot to cure. So since that was what I was told, I did that. When it loaded back up, there was only a report that showed a normal reboot. Not what it found or anything like that. However, I do know there were 4 objects and one of them was a rootkit. Avast went a little nuts and blocked a few things as the cure restart was taking place.
When I restarted, TDSS told me to update (I thought I did that before I ran it) and I ran it again just to be sure I didn’t screw it up. This time, there were 3 objects found, but TDSS didn’t want to do anything about it and I was able to grab the report this time.
I’m sorry if I did something wrong, but it seemed as if the program was taking control and just doing what it needed to do. Here’s the log from the second run. I did not delete anything, just skipped like I was told.
Log in next post.
Edit, I want to follow your instructions, but it won’t let me copy and paste the log. I’ve attached it to this post.
Presumably TDSSKiller is regularly updated so it advices you to update.
Yes there are three things found, but probably only one of them that I can see is going to be an issue (but I’m not a malware removal specialist).
That is the ‘\Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user’ entry and essexboy will give details on running TDSSKiller again to deal with that (when he is back on-line)
Attachment as opposed to copy and paste is fine for larger log files (probably even the preferred option).
I haven’t run anything else while I’m waiting for further instruction, but the pop-ups have stopped. The only issue I had is my browser seemed to hang and crash the computer. It didn’t go to blue screen, but I’m sure if I had given it time it would have. It restarted without a problem. I honestly think it’s a script causing the hang, but I don’t know how to delete those.
When I did the first part, Avast went a little nuts and says it blocked a malicious threat and no further action was required. TDSS made a quarantine folder and moved some stuff into there.
Here are all the logs you requested. Had to attach, too many characters.