Hello,
My company has just bought your product after having tried it. But it is impossible to load the license file we recevaid by email (licence.dat)! When I try to update the software, I have this message : “Licenses for the following products are missing or invalid : AV_SRV. Please make sure you are using the correct license file.” And reinstalling the software does not change anything.
I send you our setup.ini et and setup.log files.
Some information about our system :
OS : Windows 2000 Server
Avast version : 4.1
VPS : 0444-3 29/10/2004
Internet : firewall
Here’s the log file :
25.02.2005 18:18:25 general: Started: 25.02.2005, 18:18:25
25.02.2005 18:18:25 general: Running setup_av_srv-9a (154)
(…)
25.02.2005 18:18:39 package: IsFullOkay: vpsm-44403.vpu - not okay
25.02.2005 18:18:39 package: IsFullOkay: vpsm-44403.vpu - not okay
25.02.2005 18:18:39 package: Full of package vpsm was set to 1
25.02.2005 18:18:39 package: IsFullOkay: news409-2c.vpu - not okay
25.02.2005 18:18:39 package: IsFullOkay: news409-2c.vpu - not okay
25.02.2005 18:18:39 package: Full of package news409 was set to 1
25.02.2005 18:18:52 general: Invalid license, return value: 0x0000A4A7
25.02.2005 18:18:59 general: Invalid license, return value: 0x0000A4A7
25.02.2005 18:19:02 general: Invalid license, return value: 0x0000A4A7
25.02.2005 18:19:24 general: Invalid license, return value: 0x0000A4A7
Could you please supply us a valid license file ? Ou explain me what to do ?
Thanks a lot.