Hi, AVAST is shutting itself off automatically after I updated last week.
A pop up says Avast is not running & the tray icon says it is off. I have to go back in & manually click Resolve All every day now. How do I correct this? Sometimes it shuts itself off suddenly while I am online, I cant have this.
Im running WIN 10 on a Toshiba Satellite laptop. Thank you.
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed https://www.avast.com/faq.php?article=AVKB204
If Repair doesn’t fix the problem, try the following:
Clean Install of Avast: https://goo.gl/4Ptzkf
I just had the same issue as cj121 after avast! upgraded itself to 12.1.2272. After the reboot, avast! was not started. Clicking on the Resolve button or manually trying to start avast! did not help. I went into avast! Settings/Update and noticed that the version was correct but the Release date showed 1969-12-31 7:00:00 PM.
Reboots did not help. Neither did an avast! Repair through Control Panel/Programs and Features. I was about to do a clean uninstall and reinstall when I stumbled on another forum which suggested using the Update option (again through Control Panel/Programs and Features). The Update operation finished almost immediately and I was able to start avast! without a reboot. The Release date now shows 2016-06-21 6:45:48 AM.
I did try the Repair, but AVAST still shut itself off afterwards so I did a clean uninstall/reinstall. I checked the release date & everything seems ok.
I updated avast! on another laptop and experienced the same problem. Clicking on Resolve or Start Now in the avast! pop-up did not help. I did a Repair through Control Panel → Programs and Features without success. This time I tried the Resolve button after the reboot and avast! started.
Ive got the same problem (Avast Internet Security). Resolve all does nothing, it is basically saying i have the free trial version, I can’t access my account through the GUI, an error msg appears when i try. In the settings menu if i try to update the virus definition it comes up with an error ‘Failed to update. The Avast Service Is Not Running’. The program update section does nothing (current ver. 12.1.2272(build 12.1.3076.6) Release Date 1/01/1970 8:00:00 AM).
I Removed avast and reinstalled and it worked but the computer restarted itself today and avast was broken again.